How much is delivery?
Shipping is £4.95 and done through DPD, find out more on our Delivery Page!
HOW do i get free shipping?
Your cart must hold 2 pizza kits (or be over £25) to one single address for the free shipping option to be activated, if you use the multi-ship option, each address must be receiving 2 pizza kits (or a basket of £25) for the free shipping to work.
When will my order arrive?
Once your order has been shipped you should receive a confirmed shipping email with a DPD tracking number, you can then track your kit through DPD on their app.
Can I combine two orders?
Unfortunately we are unable to do this at the moment, but we are working on it! Feel free to place two separate orders until then.
Can I change my address?
After placing your order, if you need to change the shipping address please create an account and find the order that you would like to amend https://www.pizzainthepost.co.uk/account/login, Please note changes CANNOT be made 48hours prior to delivery as your order will have begun to be processed.
Where is my order?
Once your order has been shipped you should receive a confirmed shipping email with a DPD tracking number, you can then track your kit through DPD. If you have not yet received a shipping confirmation email, we are still working on getting your kit to you! If your kit should have reached you by now but hasn’t, drop us a line at firstname.lastname@example.org letting us know and we’ll look into it for you.
How does the kit stay fresh during transport?
Each kit is packed the day that DPD picks it up. It is packed with an ice pack and in a woolcool bag to help the products stay nice and chilled.
What should i do with the packaging?
We've tried our best to make our packaging as sustainable as possible and we continue to work tirelessly on new innovations every day. Excitingly, we will soon be in a place where every piece of our kit is kerbside recyclable. In the meantime, here's how to responsibly reuse, recycle or dispose of it all.
Thank you for playing your part in making Planet Pilgrims as eco-friendly as possible.
Wool liner: free returns for reuse, or put on your compost heap (minus the plastic wrap) or in your general waste bin
Green mailer bag, wool liner plastic wrap & ice packs: recycle at larger supermarkets
Plastic ingredients pots: reuse then recycle at home
Cardboard pizza boxes, green pot trays & flyers: recycle at home
Want more info? We take packaging really seriously, so if you want to get deep, here's some more detailed information.